Saturday, October 25, 2008

Portal for Public Grievance

Government of India has an online Grievance forum at http://darpg-grievance.nic.in/ which redirects to Online Public Grievance Lodging and Monitoring System (http://pgportal.gov.in/)


About Them (Source: http://pgportal.gov.in/aboutus.html)

The Department of Administrative Reforms And Public Grievances is the nodal agency to formulate policy guidelines for citizen-centric governance in the country. Redress of citizens' grievances , being one of the most important initiatives of the department, DAR&PG formulates public grievance redress mechanisms for effective and timely redress / settlement of citizens' grievances.

The DAR&PG has been making endeavours to bring excellence in public service delivery and to redress grievances of citizens in a meaningful manner by effectively coordinating with different Ministries and Departments of the Government and trying to eliminate the causes of grievances.

This is a Government of India Portal aimed at providing the citizens with a platform for redress of their grievances. If you have any grievance against any Government organization in the country, you may lodge your grievance here which will go to the Ministry/Department/State Government concerned for immediate redress.

The grievances arising out of Unsatisfactory response or No response from the Ministry/Department concerned will be taken up by the PG officers of DAR&PG who will take up the matter with the Ministry/Department concerned for close monitoring and expeditious redress.

Policy Guidelines on Grievance Redress Mechanism - http://pgportal.gov.in/policy.html

Site Map - Public Grievances Portal - http://pgportal.gov.in/sitemap.html

So use this grievance forum and educate others who don't know about this facility. This way we can at least raise our concerns instead of just talking about the 'System' in India .

Invite your friends to contribute for many such happenings.

PLEASE SPREAD THIS MESSAGE IF U WANT OUR INDIA TO HAVE A BETTER TOMORROW & FORWARD THIS MAIL TO AS MANY AS POSSIBLE.

*Note:Thanks to Manikandan - the above is the modified version of the mail from him.

No comments :

Post a Comment

Blog authors can delete the comment if it contains the inappropriate contents.